This is an online portal where you can access your emails. With your Office plan, you have access to OWA. For options on this, please call our sales team on 03. This will give you access to download the latest version of Outlook. We’re also able to upgrade your license to Business Standard. Support guides on how to set up using this method can located on our Microsoft 365 Centre. Most email applications made after 2016 support either the Modern Authentication protocol as default or allow you to directly set the account up as an “Exchange” account which means you only need to enter in your email address and password. To continue using an email application, you’ll require an upgrade. Use an application that Supports Modern Authentication or Exchange: There are two options available if you’ve been affected: You will then be able to see the version of Mac Mail you are using:

The method for checking Mac Mail can be found below:įirst, when Mac Mail is open select “ Mail” in the top left-hand corner: If you’re not sure what version of application you’re using, you can generally check in the settings of that application. You will need to upgrade your email application or find an alternatively solution (more information found below in “ What Can I Do If I’m Affected” section).

Mac Mail: macOS 10.14 (Mojave) and under.

Some versions of Mac Mail will no longer be supported.

You are using a modern system with an up-to-date operating system.

You are connecting using the Exchange protocol, rather than POP/IMAP.

This decision will require an update to any connection using Basic Authentication to switch to Modern Authentication which uses superior security techniques to keep your connection secure.Īs a rule, if you match any of the following conditions then it is unlikely that you will be affected by this change: Microsoft has taken the decision to deactivate any connection using Basic Authentication. Traditionally, this was enabled as default on applications predating 2016.īasic Authentication has become outdated and there are security risks associated with its continued use. It’s the method that applications use to send your username and password to the Microsoft services. Unfortunately, we are unable to make any required changes for you as it’s a local setting on your affected device.īasic Authentication is a method used to connect to email servers. We have put together this handy support guide to help you identify if you’ll be impacted by this change and what you can do to make sure your emails continue to function. From that date, only email clients that support Modern Authentication will be able to connect to the service. From 1 st October 2022 the Microsoft 365 service will no longer support Basic Authentication.

Microsoft exchange mac